Hello

How can we help you?

Frequently Asked Questions

Shuuk exists to bring the best fashion tax free products from all over the world right to your door. We invite you to test our best in class products and get more value for your money.

If you subscribe to our email list, you´ll get our best offers and exclusive deals. We´ll only use your data for this purpose and we´ll never ever sell it to a third party.

We´ll usually ship your order within 1 business day, but during busy times (such as black friday) there's a chance we might need an extra day to ship your order.

In case we need to refund your order, we´ll refund the amount that applies to the same credit card you used when paying.

Product

We strongly recommend checking the size chart next to the size selector before buying your item since sizes and measurements can vary from brand to brand and between countries.

Our list of brands is continuously evolving to provide the best shopping experience for you. At the moment we count with a selection of brands as: Lolita, Symphorine, Otherside, Fakini, Only, Jack & Jones and VeroModa.

Shipping

We offer free shipping with orders greater than £40. For orders below £40 shipping costs are calculated automatically at the checkout page when both the destination and product are selected. We are now also offering Free Returns, please check our Returns & Exchange policy.

Sure! You´ll have full visibility about your shipment in the tracking section of our website.

If you want to return an item, please send as an email and we'll provide all the necessary information.

hello@shuuk.com

Payments And Promotions

We accept all major credit & debit cards, PayPal and other methods depending on your location which you will be able to see at checkout.

At checkout, you will see a discount box before making the payment. Promotional codes cannot be applied after you have paid.