Return/Refund Policy

At shuuk.co.uk we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.

As part of the experience, we know that on some occasions we will not be able to fulfil all of your expectations, so we offer you  Returns and Refunds under the following conditions:

You may return or exchange our products in their original packaging and condition within 30 days of purchase.

If the product does not fit the customer’s expectations i.e. sizing or aesthetic issue, or if you just changed your mind, the following applies:

 Customers may: 

1. a) Exchange merchandise
2. b) Ask for a voucher to be used on  shuuk.co.uk
3. c) Request a refund.  Refunds are made unconditionally even if the goods are not faulty.

In order to get a refund, kindly send an email to hello@shuuk.com providing your order number and mention the item(s) you wish to return and we will send you a prepaid Royal Mail return label.